Support
If something isn't working or you have a question about Yap, email us. A real person reads every message and replies, usually within a day.
Contact
For bug reports it helps to include your iPhone model, your iOS version and what you were doing when the problem happened.
Common questions
- Is my audio uploaded anywhere? No. Transcription happens on your device and the audio never leaves your phone. The privacy policy explains what happens with the transcript.
- How do I delete my data? You can delete individual entries in the app at any time. Deleting your account removes everything from our servers. You can also email us and we'll do it for you.